Innovators of High Production,
Cost Effective Gas Equipment

800-749-3682

 

General Contact Info

Mailing Address
Flame Technologies, Inc.
PO Box 1776
Cedar Park, TX 78630

Shipping Address
Flame Technologies, Inc.
703 Cypress Creek Road
Cedar Park, TX 78613

Phone
512-219-8481

Toll Free Phone
800-749-3682

Fax
512-219-8477

Sales & Support

Place A Catalog Order / Get a Quote (Existing Customers)
TEL: 512-219-8481 ext. 21
TEL: 800-749-3682 ext. 21
FAX: 512-219-8477
orders email address

Customer Service Questions / Inquire About Becoming A Distributor
TEL: 512-219-8481 ext. 21
TEL: 800-749-3682 ext. 21
FAX: 512-219-8477
cs email address

Product Tech Support
TEL: 512-219-8481 ext. 49
TEL: 800-749-3682 ext. 49
FAX: 512-219-8477
tech support email address

Product Returns (RMA)

  • Returned items must be accompanied with a Flame Tech assigned RMA#, or they will be rejected.
  • Flame Tech does not pay for shipping on rejected items, which are not accompanied by an RMA#.
  • RMA numbers must be written clearly on the outside packaging, near the shipping label.
  • Please proceed the RMA number with "RMA" or "RMA#", so that it may be identified easily.
  • All returned items must be packaged appropriately, so as to not be damaged in shipment.
  • Items damaged during shipment, due to inappropriate packaging, may be rejected and possibly
    may no longer be considered under warranty.
  • Any items returned NOT in original packaging may incur extra restocking/reshipping fees.

Please use the following forms to request product returns or repairs.

RMA Form
RMA Form
Torch Repair Form
Torch Repair Form

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